P&P and Return Policy

Delivery to inside UK:

Small orders under 2 Kilos are sent by royal mail 2nd or 1st class within 24 hours after payment is received in week days (Monday-Friday); We do offer recorded and next day delivery for small orders, please choose which service you want to use when check out.  Orders over 2 Kilos will be sent by other couriers and only one rate of £5.50 (excluded VAT).

Delivery to outside UK: 

Small orders under 1 Kilos are sent by royal mail normal airmail or tracking and signed. Please choose which service you want to use. Orders over 2 Kilos might be sent by other couriers. The maxium postage for international delivery is £ 30 (excluded VAT) up to 30 Kilos. 

Combined P&P are available to all customers. System will make postage discount automatically, if any erro occurs, please contact us.

Free postage for order over £ 50 (inside UK); £100 (outside UK).

The P & P is charged according to order’s weight ( all rate are excluded VAT):
In the UK:
Royal Mail 2nd Class

0.01 - 100 g   £0.80
100  - 2000g  £2.60
Royal Mail 1st Class

0.01- 100g   £ 1.00
100  - 1000g £ 3.00
Royal Mail 2nd Class Recorded

0.01 - 100 g   £2.00
100  - 2000g  £3.60
Royal Mail 1st Class Recorded

0.02- 100g   £ 2.50
100  - 1000g £ 4.60
Other Carrier:

over 2 Kilo    £5.50
Royal Mail Normal Airmail:
0.01- 100g  £3.50
 101 - 250g  £4.50
 251 - 500g  £6.50
 501 -1000g £10.00
1000 - 2000g £15.00
Other Carrier in the EU

2kilos - 30 kilos: £25
Other Carrier Rest of World
For big order over 2 kilos, please contact us for the shipping cost

Returns & Refunds

Return may be accepted within 14 days in original condition and with the order number. Without the order number, no return can not be accepted. Please kindly be advised that postage and packaging fee are not refundable.

For exchanges, additional postage might be charged. Before return or exchange, please email: maxumbeads@yahoo.co.uk

If you have any question, please don't hesitate to contact us!

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